Friday, July 16, 2010

How to order quickie Domino's Pizza using Express Card?

Domino's Express Card

I spoke to a lot of friends about using the Domino's Express Card or known as the buy 1 free 1 privilege card. When I asked them on how do they made their orders, most of them would tell me that they would go to the store and wait for 15 minutes.

Little do they know you can actually skip the 15 mins wait by just phoning in advance. Here's my quick tips on speedy and seamless Domino's call :D


A bachelorette guide to survive. Haha!

Step 1: Decide which flavor, crust and size you want. The new Express Card now accept Regular, Large or Xtra Large Pizza at standard menu prize. Eg: You can get two regular pizzas for RM23.80. You can either scavenge through Domino's latest pamphlet for the pizza details or just go to the local website at http://www.dominos.com.my/menu.html

Step 2: Pick up the phone and call 1300-888-333 (Malaysia's hotline)
Step 3: Wait and speak to the operator.

Example:
Me: Hello, I'm calling from the number....[your phone number you have used for previous order]
Operator: Ok, your name is [Roze Boomerang] and your address is [Cyberjaya]. What would your order be?
Me: I would like to order for a pick-up at Cyberjaya branch using my Express Card.
Operator: Ok, I will need your Express card number. [This is optional, sometimes they will ask this or if you can't remember your number, you can 'try' to refer to your previous order. But again, some operator is quite strict on this procedure, so to save the time and trouble, just give him the damn number].
Me: My card number is EX ------- (7 digit number)
Operator: Ok [verifying]. And what will your first pizza be?
Me: I would like to have a regular Spicy Sambal, classic hand tossed, minus the onions and replace that with extra anchovies. [Tips: If you choose to minus a topping, you can actually have it replaced with new topping or ingredients]. And second pizza would be a regular Beef Pepperoni, thin crust. That's all.
Operator: Ok, let me repeat that....your order is....bla bla bla. And you would like to collect the pizza at this location [eg. Shah Alam branch section 9). The time now is 9.00pm and your pizza will be ready at 9.15pm. Should your order be late, you'll receive a free regular pizza voucher. Thank you for calling Domino's, have a nice day!
Me: You're welcome, you too.

I'm always on the road when I do this, so I'll call 15-20 mins earlier and by the time I reach the store, I don't need to wait. Bon apetit! :D

5 comments:

  1. interesting.. so far i only made delivery calls to mcd.. haha =)

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  2. Do you need to present your card when you collect your pizza after you made the call? Thanks!

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  3. Hi Enthel. Depends. These days the operators might be able to trace your caller ID upon the intro, some requires your side for info. Same for collection, I had times when I don't need to flash my Express card or they will check in random...

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  4. hi, can express card be use for online order ?

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  5. Funny you asked. Just did my first order online and I remember seeing the 'express card' option. Quite positive on that :)

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